Having Difficult Conversations
Why it’s relevant?
Every workplace involves challenging conversations – whether around performance, conflict, change, feedback or differing needs and expectations.
These conversations can be easy to avoid or put off, particularly when emotions are involved. But when difficult issues aren’t addressed effectively, they can lead to misunderstanding, frustration, damaged relationships and a loss of trust.
Having the confidence and skills to approach challenging conversations well can make a real difference to individuals, teams and the wider organisation.
What We Deliver
We help people understand what can happen during difficult conversations and develop practical skills to approach them with confidence, clarity and compassion.
Participants learn how to prepare for challenging conversations, communicate clearly, listen well and respond effectively when emotions or difficulties arise.
What You Gain
- Greater confidence in approaching difficult conversations
- Practical tools for clearer, more constructive communication
- Skills to navigate tension and emotion effectively
- Stronger working relationships and greater trust
Why it matters to your organisation
Better conversations- Stronger relationships- Healthier Teams
We offer flexible delivery options depending on your needs. Sessions can be delivered online, at your workplace, or in our Shore Psychology space.
- 60-90 minute workshops
- Half-day and full-day training
- Individual executive coaching or consultancy
- Group coaching (up to 8 people)
- Team-wide coaching sessions
Pricing varies depending on format and scope — we’re always happy to shape something that works for you.
Get in Touch !
Complete our quick contact form to let us know what you need, and a member of our team will be in touch with next steps.